Help, warranty & FAQ
Our warranty
Used items: 2 weeks.
Brand-new items: 3 months.
Confirm the condition of your item before payment. For a warranty issue, contact us with your order number, purchase date and a description of the fault so our team can advise you.
Returns & order issues
Received the wrong item or noticed a problem? Contact our team with your order number before sending the item back. We will explain the return arrangements and next steps for your order.
Get help on WhatsApp →Frequently asked questions
How much is delivery?
The fee is quoted based on your location. Delivery orders exclude this fee until our team confirms the quote before payment.
How long does delivery take?
Within Lagos: 24–48 hours. Outside Lagos: 2–5 working days.
Can I collect my order?
Yes. Choose store pickup and request a date and time at checkout. Our store is at 6B Otigba Street, Computer Village, Ikeja, open Monday–Saturday, 10am–6pm. Wait for our confirmation before travelling.
How do I pay?
Select the available payment option at checkout. For WhatsApp payment, place your order and contact us with the order number. Wait for availability and delivery-fee confirmation before paying.
How do I track an order?
Use Track your order with your order number and billing email, or contact us on WhatsApp.
How do I choose storage and colour?
Where options are available, select each option on the product page before adding to cart. Other configurations can be confirmed with our team.